Find answers to common questions about our real estate contract platform
Our platform is a comprehensive real estate contract generation and electronic signature service designed for real estate agents, brokers, investors, and property owners (FSBO). It streamlines the contract creation process and enables secure electronic signing for all types of real estate transactions.
No special software is required. Our platform is web-based and works on any modern web browser including Chrome, Firefox, Safari, and Edge. You can access it from desktop computers, tablets, or smartphones.
Yes, we use enterprise-grade security measures including SSL encryption, secure servers, and regular security audits. Your contracts and personal information are protected with bank-level security.
Click "Register" from the main navigation, fill in your personal and professional information, verify your email address, and complete your profile setup. The registration process takes just a few minutes.
Not necessarily. While licensed real estate professionals make up our primary user base, property owners (FSBO), investors, and property managers can also use our platform. However, you should ensure you're legally authorized to create and execute real estate contracts in your jurisdiction.
Use the "Forgot Password" link on the login page. Enter your email address and we'll send you instructions to reset your password securely.
Yes, our contract templates are based on standard real estate forms and include clauses required by state and local regulations. However, we recommend consulting with a qualified real estate attorney for complex transactions.
Most contracts can be created in 10-15 minutes. The time depends on the complexity of the transaction and how much information you have readily available.
Yes, electronic signatures created through our platform are legally binding and equivalent to handwritten signatures under the Electronic Signatures in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA).
After you generate a contract, all parties receive email notifications with secure access links. Each signer reviews the contract online and provides their electronic signature.
Yes, your dashboard shows real-time signing status for all parties. You'll receive notifications when each person signs, and you can see who still needs to complete their signature.
First, try refreshing your browser and clearing your cache. If the problem persists, contact our support team at support@wdotw.com with details about the issue.
Yes, our platform is fully responsive and works well on smartphones and tablets. You can create, review, and sign contracts from any device with an internet connection.
If you can't find the answer to your question here, we're here to help!
Get detailed help via email
support@wdotw.com
Tip: Bookmark this FAQ page for quick reference, and check our Help Guide for detailed step-by-step instructions.